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Immediate steps

The first days after someone dies are overwhelming. You are dealing with grief while facing a list of practical tasks that cannot wait. This guide covers what needs to happen in the first week — and what can wait until later.

General guidance only — not legal or financial advice. Every estate is different. Consult a professional for your specific situation.

Register the death

In New Zealand, every death must be registered with Births, Deaths and Marriages (BDM) within three working days of burial or cremation. The funeral director usually handles this on your behalf. You will need the deceased's full legal name, date of birth, and NZ citizenship or residency details. Once registered, you can order death certificates — you will need several certified copies for banks, government agencies, and the courts.

Locate the will

Finding the original will is a priority. Check the deceased's personal files, home safe, and with their lawyer. A will may also be held by a trustee company or stored digitally. If you cannot locate a will, the estate will be administered under the Administration Act 1969 — the court will appoint an administrator and assets will be distributed according to a set formula regardless of any known wishes.

Secure the property

If the deceased lived alone, secure their home immediately. Change the locks if necessary, notify their insurer that the property is unoccupied (most policies require this within 30–60 days), and arrange for someone to check the property regularly. Do not remove or distribute any belongings at this stage — everything belongs to the estate.

Notify close family

There is no legal obligation around notification order, but practically speaking family members need to be informed early. If there is conflict within the family about the estate, try to keep communication factual and documented from the outset.

Arrange the funeral

Unless the will specifies otherwise, the executor is responsible for making funeral arrangements. Funeral costs are a first charge on the estate — meaning they are paid before any debts or distributions. Keep all receipts. If funds are not immediately available, most funeral homes will work with you on timing once they know an estate exists.

Checklist — Immediate steps

  • Register the death with BDM (funeral director usually handles this)
  • Order at least 6–8 certified copies of the death certificate
  • Locate the original will
  • Secure the property and notify the insurer
  • Arrange the funeral
  • Notify immediate family
  • Do not remove or distribute belongings yet

Who can help at this stage

EstateCompass lists verified NZ providers who specialise in this area.